Led on-demand storage startup from ground zero to receiving orders on a new web site and app within 6 months. Created customer on-boarding app product design and worked with ReactJS team to finalize app and architecture. Provided data-driven analysis (BI) of entire company operation, detailing customer flows & dropouts, and making fast iterations to improve upon the user experience.
User Experience (UX) · UX Research · User Interface (UI) · Front-End Development · UX Research/Analytics • Design Systems • Business Intelligence (BI) • ReactJS
Stash Storage App Prototype
This early prototype shows the customer onboarding process:
- Zip code check
- Plan selection
- Protection plan selection
- User registration
- Appointment scheduling
- Payment details
- Order confirmation